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Our 2024 Impact Report is Here! Read Now B Corp Week Deals and Donations Shop Now

2024 Highlights

This year, we proudly took impactful steps as a team, company, and community to support the health of people and the planet. While this entire report details the ways in which Harmonic Arts contributes to social and environmental progress, we also wanted to highlight some unique wins from the 2024 calendar year.

  • Sustainable Workplace Ecostar Award - Finalist

    This annual event honors environmental leadership on Vancouver Island, BC. The Sustainable Workplace award recognizes organizations with strong environmental and social policies. This year, Harmonic Arts was proud to be a finalist! We've embraced mission-driven policies, seeing their positive impact on our business and team.

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  • Sustainable Packaging Innovations

    We introduced biodegradable packaging for our Herbal Lattes and reduced waste by implementing reusable alternatives. This achievement was a true team effort, with our staff testing and refining innovative solutions. By embracing sustainability, we’ve minimized our footprint and reinforced our commitment to plant medicine with purpose.

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  • Green (Friday) is the new Black (Friday)

    This year, we introduced Green Friday, an initiative to donate 1% of profits to a non-profit as a mission-aligned alternative to Black Friday. We felt this approach better reflected our values and those of our customers. Thanks to these sales, we proudly donated $1,068 to Trans Canada Trail, supporting their efforts to connect and protect natural spaces across the country.

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Core Value

Sustainable Action

Sustainability guides our decisions and actions to benefit all key stakeholders—our team, customers, community, and planet. We believe in long-lasting, regenerative impact, with the understanding that all things are interdependent. This core value shapes our approach to product formulations, packaging, and operations, ensuring that the health of our team, community, business, and environment are all interconnected for a collective win.

Our Products

Non-Toxic Ingredients

To ensure that we are offering products that are non-toxic to our customers and the environment, we rely on third-party testing and certificates of analysis.

This fiscal year, 79.12% of the products we sold met organic certification standards.

This means that these ingredients have been tested against a rigorous standard that ensures food is grown without the use of synthetic pesticides, fossil-fuel based fertilizers, and genetically-modified organisms (GMOs).

To ethically sustain our production level, Harmonic Arts works with various vendors from herb brokerages to small farmers worldwide. This allows us to prioritize organic herbs whenever possible, and to consistently make effective formulas that contain high-quality herbs, mushrooms, and superfoods.

Our Products

Environmentally-Conscious Packaging

This calendar year, our core value of Sustainable Action really showed up in how we made decisions about our packaging. We did a deep review of our product and operational packaging, and considered how we might reduce the environmental footprint of this aspect of our business. This process was creative and experimental, and led us to these accomplishments:

Activities & Outcomes
  • Our Operations team replaced single-use pallet wrap in our manufacturing facility with a reusable alternative for 99% of our operations.
  • We updated our Herbal Latte packaging to reduce the amount of material used. This decision was more cost-efficient and less carbon-intensive, lowering the amount of greenhouse gas emissions per shipment!
  • We modified our product offering with intention and have diverted 72,238 lbs of single-use packaging waste as a result.

The Full Scope

Our Climate Impact

  • Scope 1

    Direct Emissions

    Heat Generated (Onsite)

    23.96 tCO2e

  • Scope 2

    Indirect Emissions

    Emissions from Electricity

    2.59 tCO2E

  • Scope 3

    Transportation Emissions

    Moving People and Goods

    228.54 tCO2e

  • Total

    Carbon Footprint

    Fiscal Year 2024

    = 255.10 tCO2e

    (271.33 in 2023)

Core Value

Lean In

Our next core value focuses on building trust, connection, and collaboration. We believe that engaging with intention fosters a sense of community both within and outside our company. A healthy community is inclusive, supportive, and regenerative, driving positive cycles of prosperity. We’re proud to share our Community Engagement Policies and Outcomes as a way of demonstrating how we embrace this value.

Community Engagement

Collective Action for Collective Health

Alongside other member businesses of the Canadian Health Food Association (CHFA), Harmonic Arts continued our participation in the Save Our Supplements campaign. This initiative started two years ago, in response to changes the federal government made in relation to increased regulation around certain health foods. These changes would have detrimental outcomes to the natural health product industry, such as removing access to some products and increasing the prices of others. This campaign asks the Minister of Health to engage with businesses in this industry to ensure these regulations best serve Canadians.

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Community Engagement

Our Giving Footprint

In the 2024 fiscal year, Harmonic Arts contributed an impressive $12,627.96 to social and environmental causes, bringing our total impact-driven donations to over $81,500 to date. A highlight was our Green Friday campaign, where we donated 1% of sales to the Trans Canada Trail, supporting connections between people and nature. Locally, we continued our partnership with the Cumberland Community Forest Society. Our team also collaboratively chose four organizations focused on aiding vulnerable populations.

Organizations We Supported This Year
  • Trans Canada Trail - The longest trail system in the world
  • Cumberland Community Forest Society -  A champion of land conservation and ecological stewardship
  • Appalachian Herb Collective - Grassroots effort in response to Hurricane Helene
  • Canadian Red Cross – Responding to Alberta Wildfires
  • Comox Valley Senior Support Society - Helps older adults who are experiencing isolation, loneliness, and vulnerability
  • Penny Appeal Canada – Gaza Emergency Response

Community Engagement

Cultivating Community Through Service

At Harmonic Arts, we believe in the power of volunteering in one’s community as a means to create positive change and build connection. Our Community Service Volunteer Policy empowers our team members to dedicate 8 paid hours annually to causes that align with our mission. In the past year, some of our team members have embraced this opportunity. For example, we had one employee volunteer at the local Senior Support Society in Courtenay, BC. Another team member serves as a volunteer board member for the Strathcona Wilderness Institute. This non-profit’s vision is to inspire appreciation and stewardship of the natural world.

Listen to Understand

We build healthy relationships with everyone we interact with, guided by understanding, appreciation, and respect. Active listening and empathy are central to our approach. This extends beyond our team to include customer stewardship and supplier relations. These strong connections help us create high-quality products that meet customer needs while upholding our social and environmental standards.

Our Customers

Product Development Philosophy

When we are developing new products or reviewing existing ones, we use two perspectives as our guideposts.

We deeply honor the intricate connection between human health and the environment.

Our philosophy is rooted in the belief that nurturing our planet is essential to nurturing ourselves. This ethos guides the ingredients we choose to source and the products we develop.

We actively engage with our customers to understand their health concerns, aspirations, and needs.

This dialogue allows us to develop products that truly resonate with those we serve.

Our Customers

What We Deliver

Harmonic Arts creates high-quality, nature-inspired products that support holistic well-being. With trusted ingredients, certified standards, and a commitment to excellence, we deliver products our customers love.

Ingredients sourced from nature

By choosing ingredients that come directly from nature, we create products that work in harmony with the body's natural processes, supporting holistic health and vitality.

Certified health outcomes

57.59% of our products have registered Natural Product Numbers (NPNs). This means these products have been reviewed and approved by Health Canada, demonstrating our dedication to providing natural solutions that meet rigorous standards for safety and effectiveness.

High quality products

Our internal quality assurance process, coupled with third-party testing, ensures that every product we offer meets our shared expectations for purity and potency.

Products our customers love

Harmonic Arts is proud to have an average product rating of 4.8/5 and a customer satisfaction score of 75/100.

Supply Chain Partners

Building Ethical & Sustainable Partnerships

Our annual deep-dive into our supply chain relationships and outcomes shows that our purchasing decisions are increasingly aligned with our values. We believe this demonstrates the power of intentional relationship-building and engagement.

At the heart of our supply chain strategy lies our Supplier Purchasing policy and Supplier Code of Conduct. These policies helps us vet potential supply chain partners against social and environmental criteria. Through this process, we are able to better match with suppliers that reflect our values, thus creating a positive ripple effect of sustainable practices beyond our immediate operations.

What Our Purchasing Policy Screens for:

  • Third-party impact certifications, such as Certified Organic or Fair-Trade ingredients
  • Locally and independently-owned businesses
  • Black, Indigenous, or People of Colour (BIPOC)-owned businesses

What Our Code of Conduct Requires of Suppliers:

  • Compliance with best practices for fair labour, including fair compensation and safe working conditions
  • Compliance with applicable environmental laws
  • Respect for animal welfare
  • Traceability, responsibility, and transparency of product contents

Core Value

Heart of the Matter

A healthy business identifies and addresses the core of any challenge or opportunity. At Harmonic Arts, this approach encourages deep thinking, uncovering root causes, and focusing on purpose. By prioritizing this, we cultivate a team dedicated to critical thinking, efficiency, and meaningful work.

Our People

Cultivating a Culture of Reciprocity

Our success is built on a foundation of reciprocity with our diverse team. We encourage everyone to bring their unique perspectives and purpose to their roles, while Harmonic Arts provides compassionate leadership and a supportive environment.

To measure the impact of this commitment, we use employee surveys and other tools. This year’s results show high satisfaction and engagement, along with a diverse, locally-based workforce. These insights affirm our ability to understand and support our people, creating mutual success.

  • A Diverse & Inclusive Team

    Diversity survey results: 63% of our team self-identified as female or non-binary, 28% self-identified as BIPOC (Black, Indigenous, or a Person of Colour), and 19% self-identified as having a disability.

  • Strong Engagement & Satisfaction

    Employee Feedback survey: 4.03/5 on Satisfaction; 8.19/10 on engagement.

Core Value

Continuous Improvement

Harmonic Arts embraces this core value, driving our pursuit of excellence. To measure our progress, we follow globally recognized standards like B Corp Certification and 1% for the Planet, which affirm that business can be a force for good. We see "good" as an ongoing journey, not a destination.

Verified Impact

We are a Certified B Corporation!

B Corp certification is a rigorous third-party assessment of a company’s social and environmental impact across governance, workers, community, environment, and customers. Businesses must score at least 80 points on the B Impact Assessment to qualify. We value B Corp as a holistic measure of a company’s overall impact, not just individual products or processes.

Harmonic Arts has proudly been B Corp certified since 2023.

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1% for the Planet Membership

Harmonic Arts is a part of a global movement of conscious consumers and businesses that have collectively donated over $450 million to environmental causes. Our Artisan Teas and Herbal Lattes are both 1% for the Planet certified, meaning we donate 1% of their sales to vetted, values-aligned environmental organizations. Within this past fiscal year, we donated $15,628 to environmental causes through this commitment.

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About Our Journey