Where can I find Harmonic Arts products locally?
Please visit our Store Locator page to find a store near you that carries our products.
What makes Harmonic Arts products better?
Harmonic Arts works hard to source top quality, organic products that are sustainably grown and harvested. All of our proprietary blends are carefully crafted with herbs that not only taste good, but that work as a team to produce the most effective blend. Top quality, effective and delicious!! Read more on our About Us page.
Are your products safe for children and pregnant or breastfeeding women?
While many of our products are safe for children and pregnant and breastfeeding women, we recommend you speak to your primary health care provider for professional advice about which items might be safe and suitable for your condition.
Some of your products come from outside of Canada. How do I know they are safe?
We take time to carefully vet any new potential supplier. We take into account how they grow and process their product as well as how they treat their employees and any outside factors that may affect the quality, sustainability or morality of a product.
In addition, we receive Certificates of Analysis with each new lot of each product that enters our facility. These documents provide detailed information on the product processing and quality including third party testing for things like heavy metals and micro-organisms. Each product is also inspected on arrival by our Quality Assurance Manager to ensure the quality is in line with our high standards.
What is the difference between Dual Extract and Steam Extract?
The single Steam Extracted mushroom powders are extracted solely from water which means that it extracts only the water soluble compounds out of the mushroom, such as the immuno-modulating Compounds (e.g. beta-glucans and other polysaccharides). These are the whole mushroom, steam treated to make the medicinal properties bioavailable, and then ground into a powder for easy consumption.
Suggested use, 1/2-1 tsp 2x daily
Supplemental strength: Great in cooking, rice/soup/casserole etc. Can also be consumed as a broth or encapsulated.
The Dual Extracted mushroom powders are made by extracting mushrooms in hot water and/or alcohol to pull the optimal components from them, including the immuno-modulating compounds, and where present, the adaptogenic qualities of the mushroom (e.g. triterpenes, sterols). The liquid is then spray dried to extract the powder from the liquid, leaving a highly concentrated, water soluble powder that is easily added to foods and drinks.
Suggested use: 1/4-1/2 teaspoon 2x daily.
Therapeutic strength: can be consumed in water as a broth, added to food/beverages, or encapsulated.
The basic idea is that the SE's are whole foods, and are great as nutritional adjuncts to one's diet, whereas, if you are looking for something more potent, and especially if you are challenged with an acute health issue, the DE's are the best choice.
Which form is best - tincture, tea or powder?
Whichever is easiest for you to incorporate into your routine is the best! The most important thing is to get the medicine in, so if you're a smoothie person, then maybe a tincture or a powder, but if you're a tea drinker, you might prefer a hot cup of tea at the end of your day. The tinctures are potent and portable and can be added to anything, so for many people they are the most convenient choice.
Do you offer discounts to herbal medicine students?
We have a student discount program that is run through several herbal medicine schools. If your school is interested in participating, please have the school's administrator contact us with a request at email@example.com
How do I check the status of my order?
In order to see your order status, you must have created an account when you placed your order. Please log in to your account, and you will be able to view your order history and status on the My Account page. If you checked out as a guest, you will not be able to see your order history.
What is your shipping policy?
We can ship orders within Canada and the USA. Please view our shipping and returns policy for further dertails.
How can I sign up as a wholesaler or an affiliate?
We offer wholesale at the retail level to practitioners, resellers and manufacturers. If you would like to apply for a wholesale account, please fill out the Wholesale Application Form.
To apply for our affiliate program, please visit our Affiliate Registration Page.
My item was out of stocked. Does that mean it's on back order?
Unfortunately we do not process back orders. Any item from your order that we are unable to fulfill will be refunded to your original payment method. If out of stock items bring your order total to below the minimum for free shipping, you will still receive free shipping on your order. Any out of stock items can be reordered in 2-4 weeks.
Do you accept returns?
Harmonic Arts stands behind the quality of our products! If you are unsatisfied with the quality of any of your items, please contact us at firstname.lastname@example.org
View our Shipping and Returns page for more information.
Does Harmonic Arts grow their own herbs?
No, we do not grow our own herbs. Harmonic Arts is a manufacturer, and as such we bring in top quality herbs from all around the world to be packaged for resale and blended into our amazing, one of a kind tea and elixir mixes, as well as tinctured in our own inside lab.
Are your products gluten/allergen free?
While we do not work with products that contain gluten in our facility, we are not certified gluten free. It's possible that some of our suppliers may process gluten and/or allergen containing products in their facilities, and for this reason we are unable to guarantee any of our products are gluten or allergen free.