Help bring plant medicine to more people across Canada
At Harmonic Arts, we believe plant medicine has an important role to play in creating a healthier world. From our home on Vancouver Island, we've built a Canadian botanical wellness company rooted in traditional herbal wisdom, quality ingredients, and meaningful relationships.
We create herbal and functional mushroom products that bring together traditional wisdom, modern research, and a deep respect for the natural world. Our products are supported by long-standing sourcing relationships, rigorous quality standards, and a commitment to making plant medicine accessible.
Sales Coordinator at a glance
- Location: Vancouver Island, BC, with a hybrid or remote work arrangement.
- Salary: $50,000-$62,000 CAD, depending on experience.
- Benefits: Health Spending Account allowance, and the chance to grow with a purpose-driven company.
- Reports to: CEO.
- Start date: As soon as mutually agreed.
The opportunity
We're looking for an organized, personable Sales Coordinator to support our national broker network, keep our retail partners informed, and build relationships through regular check-in calls with stores across Canada.
Much of our business reaches people through a national network of brokers and independent retailers, and you'll help keep those relationships strong: supporting brokers, calling retailers directly, sharing updates, and tracking results. You'll manage an inside sales call list, helping retailers restock, introducing new products and promotions, and reconnecting with accounts we haven't heard from in a while. You'll also prepare sales reports, track promotions, and make sure brokers and retailers have what they need.
You'll work closely with our leadership team, our wholesale and customer service staff, and our Marketing Coordinator. This role suits someone who enjoys connecting with others, follows through on details, and takes pride in helping partners succeed. It's a great fit for someone early or mid-career who wants to grow in sales within the natural products industry.
What success looks like
In your first year, success will look like:
- An active inside sales call list. Retailers hear from us regularly, reorders come in more steadily, and lapsed accounts are brought back.
- Brokers who have what they need. Promotions, pricing, and product information reach them accurately and on time.
- Trade partners who are never surprised. Pricing, promotional, and policy updates are communicated clearly and early.
- Clear sales reporting. Regular reports on sell-through, reorders, and call results that help leadership see where to focus.
- Promotions that run as planned. Retailer and broker promotions are tracked and confirmed from start to finish.
Key responsibilities
Inside sales call list
- Manage a regular call list of independent retailers and wholesale accounts across Canada.
- Check in on stock levels, help with reorders, and share current promotions such as seasonal stock-up offers.
- Introduce new products and launches, and share retailer education materials.
- Reconnect with lapsed or slower-ordering accounts, and follow up on new retailer leads.
- Log calls, orders, and follow-ups in our sales records, and track results against agreed weekly or monthly call targets.
- Share what you hear from retailers, such as product feedback, competitor activity, and requests, with leadership and marketing.
Broker support
- Send brokers up-to-date sell sheets, product information, promotional details, and launch materials.
- Track broker and retailer promotions, and follow up to confirm they ran as planned.
- Help prepare for broker reviews by gathering results and open items.
- Attend regular broker meetings to help support and steer their success.
Trade partner communications
- Communicate pricing, promotional, and MAP policy updates to brokers, retailers, and wholesale customers, accurately and on time.
- Keep retailer and wholesale contact lists current.
Sales reporting
- Compile sell-through and sales data from brokers, distributors, and wholesale orders into regular reports.
- Report on call list activity, reorders, and account reactivations.
- Flag trends, such as products or regions that are growing or slowing.
Sales operations
- Coordinate samples, retailer education materials, and trade show logistics.
- Work with our wholesale and customer service staff so orders, questions, and follow-ups are handled smoothly.
- Work with the Marketing Coordinator on materials and promotions for brokers and retailers.
What you bring
- Two or more years of experience in inside sales, sales support, account coordination, or wholesale.
- Confidence on the phone, and genuine enjoyment of building relationships with retailers and partners.
- Strong skills in Excel or Google Sheets, including tracking data and building simple reports.
- Experience using a CRM or keeping organized sales records.
- Excellent organization and follow-through, with a track record of managing many accounts and deadlines at once.
- Clear, friendly communication, both spoken and written.
- A collaborative approach to working with leadership, brokers, and colleagues.
Nice to have
- Experience in natural health products, wellness, or consumer packaged goods.
- Experience working with brokers, distributors, or independent retailers.
- Familiarity with Shopify or B2B ordering platforms.
- Interest in herbalism and plant medicine.
How to apply
If you've worked in sales support, inside sales, or account coordination, and care about where things come from, we'd love to hear from you.
Please send your resume and a short introduction to angela@harmonicarts.ca, with "Sales Coordinator" in the subject line.
In your introduction, tell us about a time you helped grow an account or kept a customer relationship strong. What did you do, and how did it turn out?
Applications will be reviewed as they arrive, and we'll reply to everyone who applies.
We look forward to connecting with people who share our passion for plant medicine, meaningful relationships, and work done with care.
